NHS Pharmacy First
What is NHS Pharmacy first ?
NHS Pharmacy First is an England-only service providing advice and, if appropriate, treatment for seven common conditions at community pharmacies.
Pharmacists can give you advice on a range of conditions and suggest medicines that can help.
They may also be able to offer treatment and some prescription medicine for some conditions, without you needing to see a GP (this is called Pharmacy First). Conditions they can treat as part of Pharmacy First are:
- earache (aged 1 to 17 years)
- impetigo (aged 1 year and over)
- infected insect bites (aged 1 year and over)
- shingles (aged 18 years and over)
- sinusitis (aged 12 years and over)
- sore throat (aged 5 years and over)
- urinary tract infections or UTIs (women aged 16 to 64 years)
If you go to a pharmacy with one of these conditions, the pharmacist will offer you advice, treatment or refer you to a GP or other healthcare professional if needed.
How do I get access to this service ?
Patients will access the new clinical pathway element by walking into the pharmacy directly or where appropriate, by contacting them by video consultation. In addition, patients will access the service via referrals from:
- NHS 111 (online, telephone and NHS App)
- integrated urgent care clinical assessment services
- urgent treatment centres
- emergency departments
- 999
- general practice (GPs cannot make a referral for urgent repeat medicine supply)
Your records will be updated following your visit and the pharmacists will be able to treat you without an appointment.